Privacy Policy
How we collect, use, store and protect your personal information. Last updated 1 January 2026.
1. Who we are
Nautica Shipping Line ("Nautica", "we", "us") is a logistics service provider registered in the United Arab Emirates, with its office at 302 Fifty One Tower, Business Bay, Dubai. We are the controller of personal data collected through this website and our commercial operations.
2. Information we collect
We collect:
- Contact details you submit through our enquiry forms (name, company, email, telephone, lane and cargo description).
- Shipment documentation required to perform our services — including B/L instructions, customs information and commercial invoices.
- Technical information such as IP address, browser type and pages visited, for security and analytics.
3. How we use it
- To respond to enquiries and provide quotations.
- To perform our contractual obligations as freight forwarder, NVOCC, feeder operator or chartering partner.
- To comply with legal, customs, tax and sanctions-screening obligations.
- To improve our website and services.
4. Sharing
We share personal data only as necessary to perform our services — with our agents, vessel operators, terminal handlers, customs authorities and other service providers — and where required by law. We do not sell personal data.
5. Storage and security
We retain personal data only as long as needed to perform our services and to satisfy legal, accounting or reporting requirements. We use appropriate technical and organisational measures to protect data from unauthorised access, loss or misuse.
6. Your rights
Subject to applicable law, you may request access to, correction or deletion of your personal data, and you may object to or restrict certain processing. To exercise any of these rights, contact us at info@nautica-shipping.com.
7. Cookies
We use a minimal number of cookies for essential site functionality and analytics. You can disable cookies in your browser settings — parts of the site may not work correctly without them.
8. Changes
We may update this policy from time to time. We will revise the "last updated" date at the top when we do.
9. Contact
Questions about this policy? Email info@nautica-shipping.com or write to us at 302 Fifty One Tower, Business Bay, Dubai, United Arab Emirates.